Bachelor of Business Administration with a Major in Management (Traditional and Online)

Assessment Report, 2013-2014

COBA, Management (Traditional & Online)

Assessment Identifiers

College / School
College of Business Administration (COBA)

Department
College of Business Administration (COBA)

Program / Major / Certificate
Management (MGNT) – Traditional & Online

Assessment Coordinator(s)
Stephanie Bradl

Has there been a change to the Assessment Coordinator(s) since the last assessment plan?
No

Person(s) responsible for writing and/or submitting this report:
Stephanie Bradl

Program Mission Statement

The mission of the Management Program is to develop business professionals who are capable of managing business activities in a globally-competitive business environment. Embracing the rich student diversity, the program delivers a student-centered, quality-rich undergraduate experience through its teaching, research, and service efforts.

Has this mission statement been revised since the last plan?
No

PSLOs

1. Understanding Management Principles: Students will be able to demonstrate their knowledge of management/business principles, theories, and practices.

2. Critical Thinking and Awareness: Students will be able to demonstrate critical-thinking ability in solving business related problems.

3. Communication and Technology: Students will be able to demonstrate effective written and oral communication skills in the workplace.

4. Cultural Diversity: Students will be able to identify and understand marketing issues in a global environment and will demonstrate an understanding of diversity and multiculturalism in a business context.

5. Ethical Reasoning: Students will be able to demonstrate an awareness of ethical behavior and ethical decision-making in the business environments.

6. Teamwork: Students will be able to effectively work in groups and understand team dynamics.

LINK TO: Assessment Report, 2013-2014 – Supporting Documents

Assessment Results (PSLOs)

SSU Strategic Plan Goal

PSLO

Semester

Professor

Courses

Assessment Artifacts and Instruments

Target Levels

Results and Analysis of Results

Actions in Response to Results

Online BBA Majors

# of students

Traditional BBA Majors

# of students

COBA Online Learners

# of students

COBA Lecture Learners

# of students

Academic Engagement and Achievement

1. Students will be able to demonstrate their knowledge of management/business principles, theories, and practices. Understanding Management Principles (PLO COBA 3, PSLO MGNT 1)

Spring 2014

Jun Wu

MGNT 3300 Organizational Theory and Behavior

Written Case Analysis Assessment - MGNT3300_Rubric_Written Assessment

Class will score a rubric average ≥ 3

N/A

4.69

4.27

4.59

TARGET MET Online learners scored slightly less than traditional learners.

OVERALL: TARGET MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.

Academic Engagement and Achievement

2. Students will be able to demonstrate critical-thinking ability in solving business related problems. Critical Thinking and Awareness (ISLO 1, PLO COBA 4, PSLO MGNT 2)

Fall 2013

Katrina Savitskie

BUSA 3145 Global Business Issues

Critical Thinking Assessment - COBA_Rubric_Critical and Analytical Thinking

Class will score a rubric average ≥ 3

N/A

3.26

N/A

3.14

TARGET MET No online learners for this course.

OVERALL: TARGET MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.

Academic Engagement and Achievement

3. Students will be able to demonstrate effective written and oral communication skills in the workplace. Communication and Technology (PLO COBA 3, PSLO MGNT 3)

Fall 2013

Rebecca Setliff

BUSA 2105 Communicating in Business Environments

Oral Communication Assessment - COBA_Rubric_Oral Communication

Class will score a rubric average ≥ 3

N/A

3.29

3.23

TARGET MET Online learners scored slightly more than traditional learners.

OVERALL: TARGET MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.

Written Communication Assessment - COBA_Rubric_Written Communication

N/A

3.48

3.26

3.39

TARGET MET Online learners scored slightly less than traditional learners.

Spring 2014

Rebecca Setliff

BUSA 2105 Communicating in Business Environments

Oral Communication Assessment - COBA_Rubric_Oral Communication

N/A

3.69

N/A

3.69

TARGET MET No online learners for this course.

Written Communication Assessment - COBA_Rubric_Written Communication

N/A

3.69

N/A

3.62

TARGET MET No online learners for this course.

Jun Wu

BUSA 4126 Business Policy

Oral Communication Assessment - COBA_Rubric_Oral Communication

N/A

4.56

4.7

4.59

TARGET MET Online learners scored slightly more than traditional learners.

Written Communication Assessment - COBA_Rubric_Written Communication

N/A

3.57

3.39

3.78

TARGET MET Online learners scored slightly less than traditional learners.

SSU Strategic Plan Goal

PSLO

Semester

Professor

Courses

Assessment Artifacts and Instruments

Target Levels

Results and Analysis of Results

Actions in Response to Results

Online BBA Majors

# of students

Traditional BBA Majors

# of students

COBA Online Learners

# of students

COBA Lecture Learners

# of students

Academic Engagement and Achievement

4. Students will be able to identify and understand marketing issues in a global environment and will demonstrate an understanding of diversity and multiculturalism in a business context. Cultural Diversity (COBA PLO 5, PSLO ACCT 4)

Fall 2013

Katrina Savitskie

BUSA 3145 Global Business Issues

Diversity Awareness Survey - Diversity Awareness Survey

Class will score a rubric average ≥ 3

N/A

3.58

N/A

3.58

TARGET MET No online learners for this course.

OVERALL: TARGET MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting. expectations.

Fall 2013

Katrina Savitskie

BUSA 3145 Global Business Issues

Diversity Awareness Assessment - COBA_Rubric_Cultural Diversity

N/A

3.58

N/A

3.58

TARGET MET No online learners for this course.

Spring 2014

Katrina Savitskie

BUSA 3145 Global Business Issues

Diversity Awareness Assessment - COBA_Rubric_Cultural Diversity

N/A

3.47

N/A

3.47

TARGET MET No online learners for this course.

Academic Engagement and Achievement

5. Students will be able to demonstrate an awareness of ethical behavior and ethical decision-making in the business environments. Ethical Reasoning (ISLO 2, PLO 1, PSLO MGNT 5)

Fall 2013

Rebecca Setliff

BUSA 2106 The Environment of Business

Ethical Consideration Case - COBA_Rubric_Ethical Awareness

Class will score a rubric average ≥ 3

N/A

3.95

2.14

4.43

TARGET PARTIALLY MET Online learners scored significantly less than traditional learners.

OVERALL: TARGET PARTIALLY MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: The program will monitor online performance with the ethical reasoning rubric.

Jun Wu

BUSA 4126 Business Policy

Ethical Consideration Assessment - COBA_Rubric_Ethical Awareness

N/A

3.36

3.28

3.64

TARGET MET Online learners scored slightly less than traditional learners.

Spring 2014

Shetia Lamar

BUSA 2106 The Environment of Business

Ethical Consideration Case - COBA_Rubric_Ethical Awareness

N/A

2.63

N/A

2.74

TARGET NOT MET No online learners for this course.

Jun Wu

BUSA 4126 Business Policy

Ethical Considerations Assessment - COBA_Rubric_Ethical Awareness

N/A

3.75

N/A

3.75

TARGET MET No online learners for this course.

Academic Engagement and Achievement

6. Students will be able to effectively work in groups and understand team dynamics. Teamwork (COBA PLO6, PSLO MGNT 6)

Fall 2013

Jun Wu

BUSA 4126 Business Policy

Team Cooperation Assessment - COBA_Rubric_Team Cooperation

Class will score a rubric average ≥ 3

N/A

3.79

4.28

3.82

TARGET MET Online learners scored significantly more than traditional learners.

OVERALL: TARGET MET
Description of the expected use of results that will be addressed in the 2014-2015 academic year: No action needed due to program meeting expectations.

Assessment Results (POs)

SSU Strategic Plan Goal	PO Goal	Enabling Strategies	Measures	Targets	Results and Analysis of Results	Actions in Response to Results
Academic Engagement and Achievement	Increase enrollment in the Management major	a. Visit Freshmen Experience classes b. Attend Open House events c. Attend CAS “Declare Your Major” events	Blackboard Analytics	Enroll 400 Management GNT majors	TARGET MET MGNT – 401 Exceeded target by 1 student.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: Exceeded target. No additional actions necessary.
	Increase graduation count of Management majors	a. Coordinate with the Center for Academic Success on advisement for freshman and sophomores b. Utilize GradesFirst and EAB SSC to identify and contact at risk students c. Audit seniors at the beginning of fall and spring terms to screen for problems	i. GradesFirst ii. EAB SSC iii. Blackboard Analytics	Graduate 40 Management majors	TARGET MET MGNT – 43 Exceeded target by 3 students.	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: Exceeded target. No additional actions necessary.
	Course Scheduling for online offering of required Management courses	a. Offer more online classes in major areas b. Offer continuous training for D2L c. Cancel low enrollment courses to create alternate courses that will maximize enrollment opportunities	i. D2L ii. Banner	Most required Management courses offered online.	TARGET MET Online undergraduate courses for AY 2014-2015 MGNT – 4	OVERALL: TARGET MET Description of the expected use of results that will be addressed in the 2014-2015 academic year: For 2015 year, online MGNT courses should be increased 50% (to reach 6 classes).